Frequently asked questions
Here you will find answers to frequently asked questions about ordering, delivery, returns, and exchanges.
Contact us
FAQ – Frequently Asked Questions & Answers
Speak to our physiotherapist
Need help choosing the right product? Contact us during our opening hours for personal guidance from our licensed physiotherapist. We'll help you find the right support based on your needs and answer any questions you have about our products and how to use them.
You can also contact us via chat, contact form or email.
Opening hours
Phone: weekdays 09:00–16:00 CET (closed for lunch 12:00–13:00)
Personal advice
At Rehaboteket, you receive personal advice from a licensed physiotherapist. We help you find the right supports and orthopaedic aids for your needs and review our product recommendations and guides to provide clear, reliable guidance as you choose your products.
Read more about our licensed physiotherapists.
Eir – your personal AI assistant
Eir is the fastest way to get help with order questions or product recommendations, 24/7. Eir is trained on all the content on our website and can answer questions about your order right away – without you having to wait or fill out a form.
Contact form
When you fill out our contact form, a case is created directly in our system. We will get back to you within 24 hours.
The form is in English, but you can write in the language you prefer.